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Upgrade, Made Easy

Your training has evolved. Your Tonal should, too. Unlock $1,235 in benefits when you upgrade to Tonal 2 by May 31. Get $750 credit, free 4-year warranty, a free dual T-lock rope, and priority shipping.

*Eligibility requirements must be met

Get the newest ultimate strength training system in your home, now with up to 250 lbs of digital weight, new Aero HIIT movements, a built-in Smart View camera for coaching cues, and more.

Smart Accessories

shipping & installation made easy

A team of white-glove delivery and installation experts will uninstall and remove your Tonal 1 then install a new Tonal 2 on existing wall brackets. Starts at $295.

If you would like your Tonal 2 installed on a different wall than your Tonal 1 was originally mounted, contact Customer Care. Learn more about installation options.

Save on the Tonal 2 upgrade package through 5/31/26: $750 off a new Tonal 2 Trainer at regular retail price of $4,295, plus a free 4-Year Extended Warranty ($425 value) and Dual T-Lock Rope ($60 value). Auto-applied in cart for eligible customers. Full terms.

tonal upgrade program

You’ve leveled up, and so have we. Take advantage of the Member Upgrade Program to lift heavier, build more endurance, and improve your form.

When you upgrade, you’ll get:

  • A new Tonal 2, with 250 lbs of digital weight, built-in high-definition Smart View Camera, and sleek all-black design with chrome accents.
  • A free Dual T-Lock Rope to unlock dynamic moves like the Aero Chop—a $60 value.
  • Included 4-Year Protection covering accidental damage, power surges, and electrical failures with hassle-free repairs—a $425 value.
  • Priority Shipping, so your Tonal 2 gets to your local hub fast.
  • Haul away of your Tonal 1 to either recycle it responsibly or help it power a new athlete.
Tonal mounted to wall with lines showing necessary spacing

tonal upgrade delivery & installation options

Our team of professional installation experts will work with you to ensure installation requirements are met, white-glove delivery is seamless and set-up is stress-free.

Eligible customers will get their Tonal 1 uninstalled and removed, and their Tonal 2 installed by a member of our team for the standard cost of shipping and handling, starting at $295.

Your new Tonal will be mounted in the same location using the original Tonal wall brackets for the price of standard shipping and handling.

If you'd like your Tonal 2 to be installed on a different wall, please contact Customer Care prior to purchase for relocation pricing.

FREQUENTLY ASKED QUESTIONS

Yes, Tonal 2 will be installed on the same bracket.

Yes. Thanks to Tonal’s partnership with Truemed, you can get up to 30% in additional savings by using FSA/HSA funds. When you check out, select the “Pay with HSA/FSA” checkbox, no reimbursement process is required.

No, any Tonal 1 owner can upgrade to Tonal 2 as long as you have a Tonal 1 on your wall.

Yes! As long as you have Tonal on your wall, you are eligible for the program.

No. Tonals must go through a stringent certified pre-owned program to even be considered for refurbishment, and many don’t make the cut. You can rest easy knowing that Tonals that do meet our requirements will find new life powering other athletes, while those that can’t will be responsibly recycled. 

Yes! When you check out, you’ll see the option to use Affirm to finance your purchase.

No, the warranty does not transfer. However, when you upgrade to Tonal 2, you will receive a free 4-year extended warranty ($425 value).

Unfortunately, we can't merge financing loans. Your existing Affirm loan for Tonal 1 will continue, and if you choose to finance your Tonal 2, you’ll need a separate financing plan.  If you have any questions about your Affirm loan, contact the team at Affirm.

We love that you want to give new life to your Tonal 1 by selling or gifting it. If you prefer this route, you can purchase a new Tonal 2 here. The current upgrade deal will not be available, but we have great offers throughout the year. You will need to purchase new accessories and can purchase extended warranty.

Tonal 2 still has to get shipped to your local hub, and delivered and installed by a team of two. They will uninstall your Tonal 1, install Tonal 2, remove all packaging, and bring your Tonal 1 back to our warehouse.

If you’d like Tonal 2 installed on a different wall in the same home or a different address entirely, there will be a relocation fee. Please contact Customer Support before purchase to discuss your particular installation needs.

Contact

If you have any questions or concerns, please contact customer care for assistance.

Customer Care

(855) 698-6625
7 days a week | 9am – 10pm EST